Creating an account on Sunwin means you agree to these Terms & Conditions. Please read them before joining — it is both your right and your responsibility.
The cards below summarize the key rules — full details are available further down
Sunwin is strictly for adults. No one under the age of 18 may register or use an account. Providing false information during verification will result in account termination.
Each user may register only one account. If multiple accounts are detected, all associated accounts may be permanently closed and balances forfeited.
Sunwin pays out all legitimate winnings. Withdrawal requests are typically processed within 15 minutes to 24 hours after verification.
The wagering requirements for each bonus offer are clearly stated. Please read the terms before claiming a bonus — if anything is unclear, feel free to ask us.
Your data is never sold to third parties. All transactions are SSL encrypted. See our Privacy Policy for full details.
If an issue arises, contact the support team first. If it remains unresolved, you may seek resolution through an independent third party.
Sunwin (sunwin-bd.com) is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms & Conditions constitute a legal agreement between Sunwin and its users.
By using the Sunwin website or app, you are considered to have accepted these Terms & Conditions in full. If you disagree with any of the terms, please do not use the platform.
Important: While these Terms & Conditions are provided in English, the original legal document is also in English. In the event of any dispute, the English version shall prevail.
Sunwin reserves the right to update these terms at any time. Registered members will be notified via SMS or email. Continued use of the platform after any changes constitutes acceptance of the updated terms.
To create an account on Sunwin, you must provide accurate and truthful information. Sunwin reserves the right to verify the details you submit at registration.
Each individual may operate only one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
Warning: If multiple accounts are detected, all accounts will be permanently closed and all balances and bonuses may be forfeited.
You are responsible for keeping your account secure. Never share your password with anyone. If your account is hacked or accessed without authorization, contact Sunwin Support immediately.
To use Sunwin, you must meet all of the following eligibility criteria:
Sunwin is committed to preventing underage gambling. If there is any doubt about a user's age, Sunwin may request a National ID or other proof of age at any time.
If there is evidence that a minor has used someone's account to play, that account will be closed and all winnings may be forfeited.
Sunwin currently supports deposits via Mobile Pay, Nagad, and Rocket. Deposits are generally credited to your account instantly.
KYC (Know Your Customer) verification must be completed before submitting a withdrawal request. Completing verification speeds up the withdrawal process.
Withdrawals can only be made to the same payment method used for the original deposit. This is to prevent money laundering.
Withdrawals may be cancelled or delayed for the following reasons:
Sunwin offers a range of bonuses — welcome bonuses, reload bonuses, free spins, cashback, and more. Each offer comes with its own terms and conditions.
Any attempt at bonus abuse or claiming bonuses through multiple accounts will result in all bonuses and winnings being voided and may lead to account closure.
Taking a bonus is entirely optional. If you'd prefer not to, simply skip the bonus option at the time of deposit or let our support team know.
Certain general rules apply to both Sports Betting and casino gaming on Sunwin.
In the event of any dispute, Sunwin's server logs will be considered the final and definitive evidence.
The following activities are strictly prohibited on Sunwin. Violations may result in permanent account closure and legal action:
Sunwin may temporarily or permanently close an account under the following circumstances:
You can contact our Support team at any time to request a temporary or permanent closure of your account. Any valid balance remaining before closure can be withdrawn.
Sunwin believes gaming should be a source of entertainment — not income. We take responsible gaming seriously.
If you feel that gaming is having a negative impact on your life, please reach out to Responsible Gaming Visit the page or contact support.
For any disputes or complaints, please contact the Sunwin support team first. We aim to resolve issues within 48 hours.
Relevant funds may be held during an ongoing dispute. Appropriate action will be taken once the investigation is complete.
Sunwin reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. For significant changes, members will be notified at least 7 days before they take effect.
Minor changes (spelling, formatting, etc.) may be made without notice. The latest version will always be available on this page.
We recommend checking this page regularly. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If you have any questions about these Terms & Conditions or need clarification on anything, please get in touch with us:
We always strive to be transparent. If any term seems unclear, just ask — we're happy to explain it in plain language.
Frequently asked questions about the Terms & Conditions